Question 1

Is VoltNeighbor an electrician?

Accepted Answer

No. VoltNeighbor is a free referral service. We connect you with independent, licensed Florida electrical contractors, who quote, perform and guarantee their own work.

Question 2

Does it cost anything to use VoltNeighbor?

Accepted Answer

No. Our service is free for homeowners and businesses. Electricians in our network pay us for referrals, and you never pay us anything.

Question 3

Why only one electrician?

Accepted Answer

Request a quote on the big lead platforms and your phone can ring five times. We send your request to one licensed electrician, so you get one call and one quote. If it's not a fit, ask us and we'll send you another.

Question 4

Do I have to hire the electrician?

Accepted Answer

No. Get the quote and decide. There's no obligation.

Question 5

Who do I pay, and who is responsible for the work?

Accepted Answer

You pay the electrician you hire, directly, based on their written quote. That electrician is responsible for the work and any warranty they offer.

Question 6

How fast will an electrician contact me?

Accepted Answer

Within 15 minutes during business hours (Mon–Sat, 8am–6pm). Requests sent after hours get a call first thing the next business morning. For an emergency, call us any time.

Question 7

What should I have ready?

Accepted Answer

Your ZIP code, a short description of the job and, if you can, a few photos: the electrical panel with its door open, the label on the main breaker and the spot where the work will happen. Photos often let the electrician quote without a visit.

Question 8

Can I get help in Spanish?

Accepted Answer

Sí. Our phone line, form and follow-up texts are available in Spanish, and Spanish speakers are matched with an electrician who speaks Spanish.

Question 9

Which areas do you cover?

Accepted Answer

All of Miami-Dade County, including Miami, Miami Beach, Coral Gables, Doral, Kendall, Hialeah, Aventura, Pinecrest, Homestead and Miami Gardens. See all service areas.

Question 10

Do you work with businesses too?

Accepted Answer

Yes. We match offices, retail, restaurants, warehouses and multifamily buildings with commercial electricians. See commercial electrical work.

Question 11

Can I get an electrician at night or on a weekend?

Accepted Answer

Yes. For an emergency, call (786) 841-8247 any time, 24/7, and we'll connect you with a licensed electrician who takes emergency calls. Call rather than using the form, so it's handled right away.

Question 12

What counts as an electrical emergency?

Accepted Answer

Power loss that isn't a utility outage, a burning smell from an outlet or the panel, sparks, a breaker that won't reset, or storm and flood damage to electrical equipment.

Question 13

What should I do while I wait?

Accepted Answer

If there's fire or smoke, leave and call 911 first. If it's safe, turn off the main breaker and don't touch scorched outlets, panels or wet equipment. See what to do in an electrical emergency.

Question 14

How much will my job cost?

Accepted Answer

It depends on the job, your panel and the distance the wiring has to run, so we don't publish prices. Your electrician gives you a written quote, often from a few photos, and the quote is free. For EV chargers, see what affects the cost.

Question 15

How do I check an electrician's license?

Accepted Answer

Search their name or license number at myfloridalicense.com.

Question 16

Can I get a charger installed for any EV brand?

Accepted Answer

Yes. Electricians in our network install Level 2 chargers for Tesla, Ford, Chevrolet, BMW, Hyundai, Kia, Rivian, Porsche and every other EV sold in the U.S.

Question 17

Which EV charger should I buy?

Accepted Answer

For most homes, a hardwired Level 2 charger rated 40 to 48 amps is the best choice. It's faster and more durable than a plug-in unit. Your electrician can recommend options that fit your car and your panel.

Question 18

Can an electrician install a charger I already bought?

Accepted Answer

Yes, as long as it's UL-listed. Licensed electricians install chargers bought from Tesla, Amazon, Home Depot, ChargePoint, Wallbox, Emporia and others.

Question 19

Will I need a panel upgrade?

Accepted Answer

Often not. Many Miami-Dade homes have room for a 40 to 60 amp circuit. If yours doesn't, a load-management device can sometimes avoid an upgrade. A good electrician checks before quoting.

Question 20

Can my condo association say no?

Accepted Answer

Under Section 718.113(8) of the Florida Statutes, an association can't prohibit a unit owner from installing a charger in their assigned parking space, though it can set reasonable conditions. This isn't legal advice. See the condo and HOA guide.

Question 21

I'm a licensed electrician. How do I get leads?

Accepted Answer

See For electricians for requirements and how to apply. Leads are exclusive: each request goes to one electrician.

Frequently asked questions

About VoltNeighbor

Getting a quote

Emergencies

Pricing and licenses

EV chargers

For electricians

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